• Ireland Australia New Zealand Downloaded From Vacuum-Manual.com Manuals. • 14 15 16 Downloaded From Vacuum-Manual.com Manuals. • 19 20 Downloaded From Vacuum-Manual.com Manuals. • Downloaded From Vacuum-Manual.com Manuals. • - Wear eye protection.

Intended use - Keep the air intake free from Your Black & Decker Dustbuster Mini ® obstructions to prevent the motor Vac has been designed for light dry vacuum from overheating. Cleaning, as well as for light blowing and - Do not point the air outlet at inflating purposes.

Shop for the BLACK+DECKER CHV1410L 16V Cordless Lithium Hand Vacuum at the Amazon Home & Kitchen Store. Find products from BLACK+DECKER.

Vacuuming carpeted floors Electrical safety g. Vacuuming hard floors This tool is double insulated; The brush tool (5) and the crevice tool (6) therefore no earth wire is are stored at the underside of the required. Always check that the appliance. • Keep a firm grip on the appliance, and Remove the filter (24) from the filter  especially the hose, when switching on holder (fig. And during use.

Brush any loose dust off the filter.  Wash the filter in warm, soapy water. • Should you find one day that your EC declaration of conformity Black & Decker product needs VH780 replacement, or if it is of no further use to Black & Decker declares that these you, do not dispose of it with household products conform to: waste. • Repairs have been attempted by  persons other than authorised repair agents or Black & Decker service staff. To claim on the guarantee, you will need to submit proof of purchase to the seller or an authorised repair agent. World Software Inc.

You can check the location of your nearest authorised repair agent by contacting your local Black &. • Downloaded From Vacuum-Manual.com Manuals. • Downloaded From Vacuum-Manual.com Manuals. • Australia Black & Decker (Australia) Pty. 03-8720 5100 20 Fletcher Road, Mooroolbark, 03-9727 594065 Victoria, 3138 New Zealand Black & Decker Tel. +64 9 259 1133 5 Te Apunga Place +64 9 259 1122 Mt Wellington Auckland 1060 United Kingdom Black &.

Contacting Black & Decker Customer Service Center Black & Decker is a power tool company, but they also dabble in larger equipment like tillers and lawn mowers. Customers can shop for new Black & Decker products, request support for current products and contact customer service from the main page. There is also a global site link on the main page for customers inquiring about the Black & Decker company. If you have recently purchased a Black & Decker product, you can use the Register a Product link at the top of the page to register your purchase. To leave a comment about your customer service experience. Contact Info: Phone Contact Numbers Customer service contact numbers for Black & Decker are divided into departments depending on the product you are inquiring about.

Choose the best customer service phone number based on your contact needs. • Power, Outdoor, Cleaning, Automotive, Lighting: • Small Appliances, Post Control, Garment Care: • Toys: • Books and CDs: • Garden Tools and Hoses: • Refrigerators and Freezers: • Shredders: • Paint Supplies: • Pressure Washer: • Storage and Tool Boxes: • Water Coolers: • Eye Protection: • Wood Storage: • Storage Cabinets: • Corporate: Mailing Address Black & Decker is part of the Stanley family. Stanley is another well-known name in tools and equipment. If you wish to contact the main corporate headquarters for Stanley Black & Decker, you can send communication to: Stanley Black & Decker 1000 Stanley Drive New Britain, CT 06053 Official Website Like most retail companies, Black & Decker offers an official website at and merchandise is also sold in stores.

Customer service is available for all Black & Decker customers, including those who buy products in the store and need assistance at home. If you need more information on the two-year warranty included with all Black & Decker products, you can read more on the warranty portion of the main page. Customer Service Email If you need to contact customer service by email, you’ll need to register for an account. This is true even if you have not ordered from Black & Decker online.

The registration is simple and free, but it is still a hassle for customers who want to contact customer service for a simple question. The registration page for contacting Black & Decker customer service by email is. Our Experience If you need to call Black & Decker customer service, press the number 0 three times to bypass the automated system. You will be placed on hold for the next agent. We waited about two minutes for the call to be answered (there was background music during the hold.) When the agent answered, we asked if she could give us the customer service email address.

She stated there was no email address, but that we had reached customer service so she could answer the question. We asked if we should return a Black & Decker coffee maker to the store we purchased the unit at or to Black & Decker if it was defective. She stated that it was our choice. If you have an experience with Black & Decker customer service – tell us how they worked for you.

If you have over two hours to sit on hold for customer service for Black and Decker you’re in business. I am looking for a carafe for a programmable coffeemaker.

I went on-line as the recording suggested. After wasting an hour checking sites, I called customer service again.

Again I WAITED and Waited. By this time I was frustrated to the MAX. I called corporate to let them know that this service wasn’t acceptable. I was rerouted to customer service AGAIN. Again, I waited(and was ready to throw the whole product out.) After all this, I find that the carafe I’m looking to replace(due to no fault of my own) will cost $23.80.

I paid around $35.00 for the whole product. Sound reasonable? I don’t think so. Again, BEWARE!

A few years back I purchased a cordless drill for light to moderate home use. I opted for the 12v model CD 120G.

I was pleased with the performance of the product for the few times I used it. The last time I finished using it, I plugged it into the charger to recharge(as any reasonable consumer would).

Turns out there is no shut-off switch either on the battery charger or the battery itself. The battery is not designed to be left on the charger and if it is, the battery will be ruined. That is just what happened I discovered the last time I went to use the drill. The thing hadn’t even gotten dirty, it still looked brand-new, but was useless.

To replace the battery is almost the same cost as the entire unit. Because of this I will no longer be purchasing any more Black and Decker products. It seems this is an underhanded business model to require consumers to make unnecessary purchases of new equipment. I got about two hours of use from this device before it was rendered useless.

It seems skimping on the electronic engineering puts this product in the same class as Detroit’s debacle of shoddily built and engineered autos in response to rising fuel prices and foreign competition back in the 70’s. Their short-sighted solutions allowed the competition to gain considerable market share that the industry is still trying to regain to this day. The CD120G cordless drill is Black and Decker’s Chevette. I reiterate, I WON’T be purchasing any more Black and Decker products because of this experience. Up until now the brand was synonomous with quality and innovation in the industry. Now it seems like another soulless corporation more interested in short-term profit than long-term viability. I bought a Black & Decker Vaccum Cleaner (2000 W) from Lulu Hupermarket, Darsite in Oman on 22nd November ’12.

In the first use, i found that it was not sucking the dust as a 2000 w vaccum clear should be. I retuned it the next day morning to the outlet customer care. And they informed me they will inform this complient to the product service centre. Till today I have not received any call from them by saying that the problem has been rectified and they did not returned back my money also. My house does not have place for these kind of waste product. The 800 number to contact B&D has kept me on hold for 115 minutes.

I dialed the number provided on my drill’s instruction manual; (800) 762-6672. I want to replace the batteries in a cordless drill (4.8 v, Cat.No. 9045) EVEN THOUGH the manual states that they are should only be replaced by a technician.

Please provide technical information about the NiCd batteries in this tool. I want to know the voltage of each individual battery and the power rating for each battery (Amp hours?). Please respond with this information and while you’re at it, provide the charger stats too– voltage output and mA being provided to batteries for a recharge. If the information is not handy let me know and I’ll be patient while you get it. My call to the 800 # has not been answered and I expect better service. Hopefully this contact will deliver better results.

Thanks, Andy. Dear Black & Decker Customer Service Up until today I was a proud owner of a Black & Decker coffee maker. I went to make my daily brew of coffee. When the coffee maker completed the cycle the machine started to burn up.

As I tried to get the coffee maker outside a piece of molten aluminum fell out of the bottom burning my floor. I have photos I can send you if you wish. Failing that I will be more than happy to forward the photos to the Consumer Protection Branch of Canada. I look forward to your reply Wesley Chapman. My B&D toaster oven of 9 years just broke. It easily accommodated a 13″X9 1/2 ” aluminum broiler pan.

I would like to replace the toaster oven with a similar toaster oven of the same size. The toaster oven should have a 60 minute timer, bake temperature to 450 degrees and be non-digital as I have seen poor reviews for B&D digital toaster ovens. I just purchase a B&D toaster oven model No. CT04500S and it’s too narrow. Unfortunately, I don’t have the model number of my previous toaster oven that broke. Can you let me know which to buy?

I have been unable to reach anyone at B&D by phone. This pertains to the GYRO palm screwdriver. This is an awesome device. I’ve gone through approx 20 drill/driver combos. The Gyro is the absolute best, except for one little item.

The bits fall out if your work is below your hand; or when using hex based drill bits the bits get left in the work (wood). Would it be economically feasible to put a spring clip or ball clip device in the chuck of the Gyro? It would improve it’s usefulness 50%. Thank you for this opportunity to submit an idea whose time has come, if it hasn’t already. I purchased the B&D 2-in-1 Food Process–Model#FP2620SC at Canadian Tire in Toronto.

Ontario (Canada) almost 2 years ago. I use it perhaps once in two weeks or so (and I have enjoyed using it, even thought it is very loud). I last used it early January, before I went on vacation and then after I returned mid-March, I used it again, so it was still working at that time. Then at the end of March I tried to use the blender–it wouldn’t work.

I tried using the FP bowl–it also wouldn’t work. It seems that the black plastic gear in the center of the top of the base, that the bowls sit on, is broken.

The motor works, but the blades do not move I realize my warranty is probably over, but I don’t think that I have used this machine even 20 times since I bought it. My previous Food Processor lasted me over 20 years and I would certainly have expected at least 5-10 years from this appliance. Can you send me a replacement part this FP? It seems to me that I could easily slip it into place myself. Or tell me where in Toronto I can buy the part or take it to be repaired? I will give you my address when you reply to me. Please reply to me soon.

I have already been without it now for 2 weeks and would like to use it again soon. I hope I don’t have to buy another one.

Also, I would like to say that you don’t seem to have a Customer Service office in Toronto area; I’ve been trying to phone Customer Service # in the USA that I found online, but the wait times are horrendous; and even trying to find a part # or a repair depot in Toronto has led to nowhere but dead ends after hours of searching. Thank you — PY. Hello We got this electric knife 25yrs ago as a wedding gift.Wife used it in the house for about 3 yrs,I was cleaning some redfish and my regular elect fillet knife started getting dull.Wife was gone so I went and got the house knife and started filleting the rest of the fish.Been filleting fish since 1991 with the same knife.Well I think it finnaly cleaned its last fish.It gave out yerserday.It was a SlimGrip cat#EK100 Type 1.I was wandering if they still make that model or one with lots of amps.What elect knife would you recommend for filleting fish. ThanksAgain HowardTheriot. I have been trying to find a place in or near Pickering On. To purchase B&D corded lawn mower model no. No luck with Cdn.Tire, Home Depot and Lowes.

Some other models they might sell. I attempted to Contact B&D to have them tell me what stores here would carry that product. First call was to Texas where the server couldn’t tell me. Another call to Mississauga where I couldn’t get thru. Another call on another line and no answer. HUH I went to Sears and bought a Craftsman. Sorry no sell here, no can buy.

I recently purchased a B & D 3 in 1 Trimmer. While I am impressed with its operation as a trimmer, edger and 12 inch lawn mower I am not impressed with the fuel cells. The two fuel cells do not last anymore than 30 minutes. This is frustrating especially when it takes 4 hrs to recharge.

Can I have these fuel cells exchanged for a heavier duty cell i.e. More capacity and longer operational time. I have other battery operated power tools and have always been supplied with the heavier duty types. Your response is both anticipated and appreciated RD. I own 2 of the 20V max power units with all of the attachments.

I am a Loyal B&D customer and now Have all these tools and the Batteries wont stay charged. My vehicle is sitting up on blocks waiting for me to finish the bumper hitch i am installing and even though i charged BOTH batteries all night they are both dead. These products are new, less than 2 months old. I want to stay a Loyal B&D customer, but i need some service.

Please return an email telling me what you will do to keep my business. I have been calling corporate to complain about three (3!!) electric weed hogs (trimmers). First one was really great, sturdy and reliable.

Then the handle broke off. A friend was sick of her brand new one and i was shocked how “cheap” it looked. And the motor was really screaming on hers! Then, the handle broke off!!

THE SAME WAY!!!! 3RD was not a charm because it was CHEAPER than the first 2 and.that handle broke off TOO!!!

SO, I am just one person and obviously not worth a call to stand behind their productI will move on. This is a review I have just written for Amazon.co.uk about the KA280 4in1 sander. I cannot say here how infuriated I am about this product. I cannot recommend this product to my worst enemy.

I have now had two sent and both have the sanding base plates impossible to remove, I have contacted B&D both times they say they have had other complaints about this!!! This appears to be a design fault. The guy at B&D suggested I try to lever off the base plate with a big screwdriver( Big Deal this should have been sorted in R&D dept. ) and if I damage he would arrange another replacement??? So all in all I think this product should not be on the market until it’s customer friendly. My recommendation is a 5 minus star rating.

I received a spotlight as a gift, model number VEC156BDc, catalog SL102B, and it does not work, after spending a total of 96 minutes waiting for a customer service representative, three combined attempts, I am still unable to get a response to assist in fixing or replacing my spot light. I will never be purchasing another black and decker made product, if I receive one as a gift again, I will ask for it to be returned and get another manufacter’s product.

I threw away my coffee maker and purchased a new one. Hello, this Samuel Gattis in Salinas Ca.

I bought a New Coffee Pot from WalMart, last week & love it.for my house, i liked it so much i returned two the store & bought another one, for my business which is SAMUEL’S BARBER STYLING SHOP here in Salinas,CA. The point is Company’s never get the recognition from the buyer, so keep up the good PRODUCTS OK? THANK—-U—–P.S I told all my clients how nice is the pourer is what sold me on it—-MR.COFFEE will never compete with u——–MERRY XMAS to all ur employes. To The Great Black & Decker 1/21/2015 5:23:08 WOW OH WOW OH WOW. DID I GET SERVED GREAT.

Just to do a little thing,,,, cough cough. 13:33 Just for one item that I was looking and discovered, I got a great great tip and treat when I made a phone 5:36:41 call to BLACK & DECKER. All I was attempting to do was just get a server to help my find the right or any place, to help me so I could get the new piece to attach to my weed clipper. And BOY OH BOY, did I got served great. I’ll give MARITZA an A+++++++++++++++++++++++++++++++++++++++++++ She served me great and had to ask me and get a bunch of data to assist me. I had the clipper in front of me and I had already written down a couple of the codes and data about it.

But this girl knew everything, or knew what to ask for and get. The first thing she gave me and corrected me on, was what the heck the item was called.

I called it the edge clipper. But with her questions and comments, she told me the item I was actually looking for was called a SPOOL COVER and it’s code number was 90563054. Then, after a few more questions and comments she actually gave me a great treat. She gave me the Confirmation Number 04243714, that the item would be sent to me,,,,, and at no charge and delivered by UPS! With all the work I did with that clipper, that it has done so much for so long, I wasn’t expecting anything. Whatever it cost for that part that I’ve used many thousands of time, that has always done a great job, if it was time to pay for a new part, if it could be handled that way, I was ready to do it. She even gave me a phone number of a more local service part of their company 407-657-0474 # 76 called the FACTORY SERVICE CENTER.

After she finished doing all the great things she did for me, she double checked my name and address and confirmed everything. Well, being treated so well, I wanted to double check her name again, and that is when she spelled it for me.

I just thanked her again, again, and not enough. She is just a very great person. She even was pleased with me that I could easily insult myself because I wasn’t ever lucky enough to meet a great one like her too often. Hahaha So Black & Decker, thank you for your item that I got on sale. Thank you for your coverage that I was more than willing to pay for.

But most of all, Thank you for your special gift, being served by MARITZA. Your Fan Dan The Man. We have been B/D customers for many years.Your name brand and quality was reason enough to purchase your products.

We recently purchased a B/D 3 in 1 grill,griddle and waffle maker. A great concept-a lousy product.The indicator light did not operate,the waffle grids did not close properly and the griddle surface was scratched. What happened to quality control? Perhaps outsourcing is the reason we disgarded the waffle maker. I am a very disappointed and angry connsumer. I will think long and hard before purchasing any Block and Decker products. Thank you for listening and responding.

Eileen C.Robinson. A few years ago I purchased my first B & D coffee maker Model CM2020B. Although I was satisfied with the product, I wrote to you about the water level indicator.

I felt it was to dark to see the water level. I suggested you make it transparent instead of opaque. Recently I purchased a new B&D coffee maker, and to my surprise, the water indicator was transparent. Thank you for that. However, I find that the beeps after the brew cycle and the auto shut off there are NO BEEPS.

Also, I noticed it was eliminated from the instructions. I called and was told it was waking people up. I would assume if you’re making coffee, You are AWAKE.

I suggest you put the option in the programming of the coffee maker and leave it up to the individual whether they want the beeps or not. Thank you again for your time and co-operation, and response to my suggestion. When my coffee maker broke, And at the store I saw a Black and Decker coffee maker, I didn’t give it a second thought as most of my tools are B/D that I have had for years. After 6-8 months a crack was seen on the hotplate, worried my wife might zap herself, I went down and bought another Black and Decker. The first one was a “CM-4000s, 12-CUP. A kinda pricey unit.

The second one was about $20.00, but it did the same thing and got a crack in it. To explain it the crack goes from the outside edge up across what I call the pot holder. Damn I never was good at descriptions. B/D give me a web address and I’ll send pictures.

The number works fine but not customer service. I’m waiting for a shipping label. The first day it did not come as expected so called the second day and I was told to have patience. This is many days later and I called and was told it was sent.

They have my correct email but it’s not in my mailanywhere and I was told it will have to be resubmitted to see IF hey will send another label. I think my warranty is running out. I wonder if that is what’s happening. I’m very disappointed in Black and Decker and Home Depot. I just bought a new Black and Decker Gh900 weed trimmer. I bought it to replace my GH1100 because Black and Decker saw fit to discontinue parts for the GH1100.

My guess is because it worked too well. The GH900 is a piece of crap. I wrap my own line because the factory wound ones are too expensive.

The line shoots out and does not cut. This is going in the trash and I will get another brand. When I buy something, I a)expect it to work and b)to be able to get replacement parts. You have lost a customer. I am furious over this piece of junk.

I, bought from Lowes, a Stanley Ultra Bright Led Spotlight, Paid $79.00 Dollars Which Said LIFETIME WARRANTY! Called In And Spoke To A Man Named John, Because Flashlight, Will Not Keep Charge! I, Have Bought Stanley, For Close To 40 YEARS! They Was Stanley Family Business, Which The Family, Always Put Their Customers First! And Always Stood Behind Their Products! Well I, Will Never- Ever By NONE OF Your Products” Made In CHINA Again! Thanks For Nothing!

And I, Will Tell Everybody To Never By Your Cheap Made In CHINA, Junk! Made In USA Always! I purchased a string weed trimmer at Ace Hardware and have had nothing but problems with the operation. The string lasts less than one minute, it does not release from the spool, and I have to take it to the garage and take it apart to start again (for a duration of maybe one minute). I think perhaps the blade type might perform better. Can I replace the string spool with blades?

Why does the string not work? I have tried several different types and none work. This is the most frustrating equipment I have ever purchased. Can you help me? I purchased your 12-cup programmable coffeemaker and I am very disappointed. No matter how much liquid is in the glass pot it leaks down the sides every time you try to pour coffee. The only way to stop this problem is to lift the lid and this is a problem, being elderly we don’t have the strength to hold the lid up and pour a cup.

We purchased this model because it was programmable, auto shut off and more expensive, which we thought would be a better quality appliance. We were wrong and its just a mess to deal with.

We will not purchase this type of product from you again. Thanks for nothing! Bypass Mta Serial Ban. I am disheartened with Black & Decker!

I’ve now left 4 messages in the customer service box on your other webpage and got NO reply whatever. I searched for an alternative and will now leave my request here also. I have a VEC157BD Rechargeable Spotlight 2 Million Power Series.

It will not charge. The bulbs are working cos after charging for recommended time they do attempt to glow, but die in seconds. It’s not holding a charge so the battery must be faulty. I can’t see how to get the battery out in order to find what one to replace it with. Please contact me telling what to do about this problem. I’ve written 4 times already and am getting a wee bit frustrated that you are ignoring my requests. I have always been a dedicated customer of Black&Decker products, both in Europe and since moving here, and am about to gift my workshop with a myriad of needed tools and instruments.

However, my experience in trying to get any response from your after-sales/customer-service over this spotlight leaves me concerned about buying more B&D products and may lead me to seek out your competitors purely to find better service. I purchased a Black & Decker weed eater from Wal Mart in Farmington, MO in 2015. I followed storage instructions for the winter; however, the Single Source 18v battery will not charge. Wal Mart in Farmington, MO doesn’t have that battery year. I had to purchase a less expensive weed eater; however, it worked better than your expensive one. I guess my problem is believing Black & Decker’s commercals.

I still believe that you need to make this problem right and then stop manufacturing and selling equipment only good for one season. I bought the B&D Grasshog XP stinger trimmer -( Type -2 ) model # GH1000. I used it one season and discovered the lg plastic driven gear melted. When I tried to order that part, I learned that gear is only sold with the entire motor assembly.

( $60-$75) There is nothing wrong with the motor on my trimmer, so I should not have to pay for an entire motor assembly. On web reviews this is a common problem with everyone who bought this same model trimmer. It is a defect on the part of Black & Decker, and should be a recall issue. My next step is to contact B&D Corporate Headquarters if I don’t get resolve for this issue. Customer service is awful from spectrum brands can’t seem to contact them. I had a door handle fall off of our Space Saver Toaster Oven.

I call to see about parts, was told not available but could purchase another at a reduced price so I ordered a new on the old one worked very well. After I hung up I figured out how to repair the handle. I called a few hours later to cancel the order, and was told since I called the same day I could cancel the order. Yesterday a new toaster oven was delivered and my credit card had been charged. Now when I call support all I get is a busy signal.

I need to know about my B & D Model #D5500 ‘Digital Evolution’ Iron. I use it monthly for about an hour, trying to cut down ironing time in the summer to almost nil. Last week, the iron just would not get heated, after I turned it on. This meant that I had to go back to my circa 1940’s style OLD iron without steam, I love it, but wish it could steam. What can you offer me for a reason for the iron nit heating up.certainly not worth what you sold these models for, and not lasted as well as the 1940’s model of olden days. Maybe time for a new brand for me. I am unhappy with the lasting/working quality of this iron.

Do you make these things in China, where they don’t care about how long things last, they just expect us to throw away and get another. I grew up in England (1950’s-1960’s, we took care of everything and wasted nothing; so I am not happy with this throw away life we live here n the US.

Please advise. Seems like your products are not so good, judging by the complaints, so DO YOU RESPOND, or just give us a place to let off steam? Rosie Morgan Equality, AL TIME FOR YOU ALL THERE TO GET TO WORK, or keep the bad name you seem to be getting for your poor products.